1. Who we are
This website (“Aida”, “we”, “us”, “our”) is owned and operated by Net Nexus Global Ltd, a company registered in England & Wales, and Ögonkliniken Yttre Öga Nordic AB, a company registered in Sweden. You can reach us at info@netnexus.co.uk (UK) or info@mediciniskoptik.se (Sweden).
2. What this policy covers
This policy applies to this website only — the information we collect when you browse it, join our waiting list, request a consultation, or contact us.
Any interactive product previews, prototypes or demos shown on or linked from this website are illustrative mockups for demonstration purposes only. They use sample, fictional data, are not the live Aida medical-device platform, and do not collect or store any patient data or personal health information. They are outside the scope of this policy.
3. The information we collect
- Details you give us — such as your name, email address and organisation when you join the waiting list, request a consultation, or contact us.
- Technical data — such as IP address, browser and device type, and cookie identifiers (see Section 7).
- Usage data — how you interact with the pages of this website.
We do not collect special-category (health) data through this website.
4. How we use your information & our lawful bases
- To respond to your enquiries and manage the waiting list — on the basis of your consent, or our legitimate interests in responding to you.
- To operate, secure and improve the website — on the basis of our legitimate interests in running a safe, reliable site.
- To meet legal obligations — where the law requires it.
5. Sharing your information
- Service providers — website hosting, analytics and email/communication tools, acting under contract and only on our instructions.
- Professional advisers and authorities — where required by law.
- Corporate transactions — in connection with a merger, acquisition or reorganisation, subject to this policy.
We do not sell your personal data.
6. International transfers
Where data is transferred outside the UK or EEA, we put in place appropriate safeguards such as UK International Data Transfer Agreements, EU Standard Contractual Clauses, or adequacy decisions.
7. Cookies
We use strictly necessary cookies to run the site and, with your consent, analytics and preference cookies to understand and improve usage. You can accept, reject non-essential cookies, or manage your preferences via our cookie banner and settings at any time.
8. How long we keep your information
We keep the information you provide only as long as necessary for the purposes above — for example, to respond to your enquiry or manage the waiting list — unless a longer period is required by law.
9. Your rights
Subject to applicable law, you have the right to access, rectify, erase, restrict or object to processing, to data portability, and to withdraw consent. You may also lodge a complaint with a supervisory authority — the Information Commissioner's Office (ICO) in the UK or the Integritetsskyddsmyndigheten (IMY) in Sweden. To exercise your rights, contact us using the details in Section 1.
10. How we protect your information
We use encryption in transit, access controls and data-minimisation practices to protect the information collected through this website.
11. Changes to this policy
We may update this policy from time to time. The “last updated” date above will change when we do.
12. Contact us
Net Nexus Global Ltd (England & Wales) — info@netnexus.co.uk
Ögonkliniken Yttre Öga Nordic AB (Sweden) — info@mediciniskoptik.se